Training Academy Terms & Conditions

Registration Agreement

  1. Building Officials Institute of New Zealand (BOINZ) courses are open to the general public, however, participants must be at least 18 years of age.

  2. All courses are offered as continuing education courses unless clearly specified in the course’s description.

  3. Course duration is effective from the later of:

    • The date that the participant receives access to the e-learning materials (course materials), and
    • The date upon which BOINZ receives and processes the participant’s payment for the course fees in full.

    1. When registered for a course, the participant warrants to BOINZ that all information provided is complete and accurate.

    2. When registering for a course, the participant will supply a suitable email contact so that prior to the course start date, an email containing relevant course information can be sent to the participant.

    Acceptance of Terms and Conditions

    1. The participant’s registration for any training with BOINZ constitutes acceptance by the participant of these terms and conditions.

    2. BOINZ reserves the right, at any time, to modify, alter or update these terms and conditions without prior notice. Modifications, alterations or updates shall become effective immediately upon the participant being informed of these modifications, alterations or updates. A participant’s continued engagement with BOINZ after modifications, alterations or updates are notified constitutes an acknowledgement and acceptance of the modifications, alterations or updates.

    Payment

    1. Payment in full is required at the time of registration.

    2. Payment must be made via credit card through the BOINZ Online Training Academy website unless otherwise agreed between BOINZ and the participant. There is a 2.5% surcharge to payments made using a credit card. All fees are billed in New Zealand Dollars.

    3. The participant accepts that they are required to pay the full amount of the course fees even if they do not complete the course.

    Member Investment Eligibility 

    1. To claim the Institute’s Member’s discounted rate for attendance at any event, attendees must be current financial members of the Institute. Please check that your membership is current with no outstanding subscriptions due. Members who are non-financial at the time of the event they have been registered for may incur an additional charge.

    Refund Policy

    1. Should a participant need to cancel their attendance prior to an event for which they have registered, notice of this with a valid reason must be received in writing by the Training Academy. The Training Academy will decide whether the reason is valid.

    2. The following fees will be applied to cancellations:

    • 15-120 working days’ notice: 25% cancellation fee
    • 10-14 working days’ notice: 30% cancellation fee
    • 2-9 working days’ notice: 50% cancellation fee
    • 24 hours’ notice: no refund
    • No show: no refund
    • No valid reason for non-attendance: no refund.

    1. If a participant withdraws from a course, the Training Academy may accept a substitute who meets the course criteria. In the case of a substitution, there is no cancellation fee.

    2. If a participant wishes to withdraw from a course, they can transfer their fees to another available course of the same or a greater price without incurring a cancellation fee. If the new course fee is greater, the participant must pay the fee difference before attending the new course.

    3. Course transfers and substitutions incur a $75.00 (GST exclusive) administration fee.

    4. Course transfers are not applicable as soon as the participant accesses the course materials.

    Course Cancellations and postponements

    1. BOINZ courses require minimum numbers of attendees to be registered for viability purposes prior to the event starting. Should minimum registration numbers not be reached for an event, BOINZ will make its best endeavours to reschedule the event or offer participants a suitable alternative such as a transfer or credit note or, if all participants agree to it, running the course at a slightly higher fee. In the case of face-to-face events, potential attendees will be advised two weeks prior to an event of the event’s potential cancellation due to minimum numbers not being reached.

    2. When booking travel and accommodation to attend a course, participants should book travel and accommodation that can be refunded or transferred in the event of postponement or cancellation. While making its best endeavours to ensure events proceed as scheduled, The Training Academy will not be held responsible for any costs incurred.

    Course Content

    1. BOINZ will make all reasonable efforts to deliver the course as outlined on the website.

    2. BOINZ reserves the right to make reasonable amendments and updates to the content and syllabus of a course when necessary.

    3. The suggested duration of a course is to be used as an indication of the amount of time required to complete the course.

    4. To ensure participants can successfully participate in BOINZ online courses, participants should review the performance of their technology.

    Continuing Professional Development (CPD) Points*

    1. Where Training Academy training events are allocated CPD points, these points will be recorded by the Training Academy and certificates will be provided after course completion. *CPD programme is in review (December 2024).

    Copyright & prohibition on plagiarism of course materials

    1. The participant acknowledges that copyright in all of the course materials is owned by BOINZ and registration is deemed to be acknowledgement.

    2. Participants are authorised to use the course materials solely for the purposes of undertaking the course.

    3. Participants may use BOINZ course materials for their own personal study and educational purposes only, and BOINZ grants the participant a limited, non-exclusive licence for these purposes. This licence does not include a right to:

      • Use, reproduce, duplicate, modify, alter, adapt, or amend any such course materials or any of the underlying materials in any way, whether directly or indirectly,

      • Asset ownership or rights in respect of any course materials, and/or

      • Disseminate, distribute or provide course materials to any third party, including within a participant’s organisation and/or to a participant’s employer.

    4. Without limiting clause 27 in these terms and conditions, participants shall not copy (electronically or in hard copy) any of the course materials or any part of the course materials, or share the course materials or any part of the course materials with any other person.

    5. Participants shall be liable for any and all loss or damage which may be caused to BOINZ by:

      • The participant’s storage, use or sharing of the course materials or part thereof, and

      • The storage, use or sharing of the course materials or part thereof, by any other person where that person acquires the course materials from the participant or via access to the participant’s account where that access was achieved due to an act or omission by the participant.

    6. Without prejudice to clause 29 in these terms and conditions, the participant indemnifies and keeps indemnified BOINZ from and against all costs, claims, demands, liabilities, expenses (including legal expenses), damages or losses arising out of or in connection with any act, omission, default or breach of its obligations to BOINZ, in respect of the course materials.

    Limitation of Liability

    1. While all reasonable care will be taken in the preparation of the course materials, BOINZ accepts no liability whatsoever for any consequence (direct or indirect) as a result of the use of the course materials. The participant indemnifies BOINZ (and BOINZ officers, employees and agents) from any liabilities, claims, costs, loss (including consequential loss) or damage suffered or caused by reason of the participant’s use of the course materials.

    External Websites

    1. BOINZ’s websites may contain links to other websites or materials over which BOINZ does not have control (External Websites). BOINZ is not responsible for and makes no representations or warranties in relation to the content of such External Websites, and such links to not constitute an endorsement by BOINZ of the content contained in those External Websites. A participant’s use of External Websites is at their own risk and is subject to the terms and conditions of use and privacy policies located on those External Websites.

    Information and Privacy

    1. BOINZ will make reasonable efforts to keep any information on participants secure and to ensure BOINZ employees or agents who have access to this information do not conduct any unauthorised use, modification, reproduction or disclosure of that information.

    2. For the purpose of facilitating the efficient running of BOINZ, the participant authorises BOINZ to:

      • collect all information BOINZ may require from any third parties and the participant authorises those third parties to release that information to BOINZ

      • hold all information given by a participant or any third parties to BOINZ, and

      • use that information, including giving information to any other person to facilitate collection of debts from a participant.

    3. The information will be collected, held and used on the condition that:

      • BOINZ will use reasonable endeavours to hold it securely, and

      • It will be accessible to any of the BOINZ employees and agents who need access to it for the efficient running of BOINZ, and

      • A participant may request access to and correction of it at any time.

    4. BOINZ may send a participant information such as newsletters, updates and other material that may be relevant or of interest to a participant. Unless a participant informs BOINZ otherwise, BOINZ will assume that the participant agrees to receive this information.

    Waiver and Forbearance

    1. All BOINZ’s rights will remain in full force despite any delay in enforcement under these terms and conditions. BOINZ will not be deemed to have waived any right unless that waiver is in writing and signed by a duly authorised officer of BOINZ. Any waiver will apply only to the particular matter in respect of which it is given.

    Entire Contract

    1. BOINZ and the participant agree that these terms express the complete agreement between them in relation to the relevant online course. There has been no representation made by either party to the other except as expressly set out in these terms and conditions.

    Governing Law

    1. These terms and conditions are to be governed by and construed in accordance with the laws of New Zealand.

    Training Academy Terms & Conditions

    Registration Agreement

    1. Building Officials Institute of New Zealand (BOINZ) courses are open to the general public, however, participants must be at least 18 years of age.

    2. All courses are offered as continuing education courses unless clearly specified in the course’s description.

    3. Course duration is effective from the later of:

      • The date that the participant receives access to the e-learning materials (course materials), and
      • The date upon which BOINZ receives and processes the participant’s payment for the course fees in full.

      1. When registered for a course, the participant warrants to BOINZ that all information provided is complete and accurate.

      2. When registering for a course, the participant will supply a suitable email contact so that prior to the course start date, an email containing relevant course information can be sent to the participant.

      Acceptance of Terms and Conditions

      1. The participant’s registration for any training with BOINZ constitutes acceptance by the participant of these terms and conditions.

      2. BOINZ reserves the right, at any time, to modify, alter or update these terms and conditions without prior notice. Modifications, alterations or updates shall become effective immediately upon the participant being informed of these modifications, alterations or updates. A participant’s continued engagement with BOINZ after modifications, alterations or updates are notified constitutes an acknowledgement and acceptance of the modifications, alterations or updates.

      Payment

      1. Payment in full is required at the time of registration.

      2. Payment must be made via credit card through the BOINZ Online Training Academy website unless otherwise agreed between BOINZ and the participant. There is a 2.5% surcharge to payments made using a credit card. All fees are billed in New Zealand Dollars.

      3. The participant accepts that they are required to pay the full amount of the course fees even if they do not complete the course.

      Member Investment Eligibility 

      1. To claim the Institute’s Member’s discounted rate for attendance at any event, attendees must be current financial members of the Institute. Please check that your membership is current with no outstanding subscriptions due. Members who are non-financial at the time of the event they have been registered for may incur an additional charge.

      Refund Policy

      1. Should a participant need to cancel their attendance prior to an event for which they have registered, notice of this with a valid reason must be received in writing by the Training Academy. The Training Academy will decide whether the reason is valid.

      2. The following fees will be applied to cancellations:

      • 15-120 working days’ notice: 25% cancellation fee
      • 10-14 working days’ notice: 30% cancellation fee
      • 2-9 working days’ notice: 50% cancellation fee
      • 24 hours’ notice: no refund
      • No show: no refund
      • No valid reason for non-attendance: no refund.

      1. If a participant withdraws from a course, the Training Academy may accept a substitute who meets the course criteria. In the case of a substitution, there is no cancellation fee.

      2. If a participant wishes to withdraw from a course, they can transfer their fees to another available course of the same or a greater price without incurring a cancellation fee. If the new course fee is greater, the participant must pay the fee difference before attending the new course.

      3. Course transfers and substitutions incur a $75.00 (GST exclusive) administration fee.

      4. Course transfers are not applicable as soon as the participant accesses the course materials.

      Course Cancellations and postponements

      1. BOINZ courses require minimum numbers of attendees to be registered for viability purposes prior to the event starting. Should minimum registration numbers not be reached for an event, BOINZ will make its best endeavours to reschedule the event or offer participants a suitable alternative such as a transfer or credit note or, if all participants agree to it, running the course at a slightly higher fee. In the case of face-to-face events, potential attendees will be advised two weeks prior to an event of the event’s potential cancellation due to minimum numbers not being reached.

      2. When booking travel and accommodation to attend a course, participants should book travel and accommodation that can be refunded or transferred in the event of postponement or cancellation. While making its best endeavours to ensure events proceed as scheduled, The Training Academy will not be held responsible for any costs incurred.

      Course Content

      1. BOINZ will make all reasonable efforts to deliver the course as outlined on the website.

      2. BOINZ reserves the right to make reasonable amendments and updates to the content and syllabus of a course when necessary.

      3. The suggested duration of a course is to be used as an indication of the amount of time required to complete the course.

      4. To ensure participants can successfully participate in BOINZ online courses, participants should review the performance of their technology.

      Continuing Professional Development (CPD) Points*

      1. Where Training Academy training events are allocated CPD points, these points will be recorded by the Training Academy and certificates will be provided after course completion. *CPD programme is in review (December 2024).

      Copyright & prohibition on plagiarism of course materials

      1. The participant acknowledges that copyright in all of the course materials is owned by BOINZ and registration is deemed to be acknowledgement.

      2. Participants are authorised to use the course materials solely for the purposes of undertaking the course.

      3. Participants may use BOINZ course materials for their own personal study and educational purposes only, and BOINZ grants the participant a limited, non-exclusive licence for these purposes. This licence does not include a right to:

        • Use, reproduce, duplicate, modify, alter, adapt, or amend any such course materials or any of the underlying materials in any way, whether directly or indirectly,

        • Asset ownership or rights in respect of any course materials, and/or

        • Disseminate, distribute or provide course materials to any third party, including within a participant’s organisation and/or to a participant’s employer.

      4. Without limiting clause 27 in these terms and conditions, participants shall not copy (electronically or in hard copy) any of the course materials or any part of the course materials, or share the course materials or any part of the course materials with any other person.

      5. Participants shall be liable for any and all loss or damage which may be caused to BOINZ by:

        • The participant’s storage, use or sharing of the course materials or part thereof, and

        • The storage, use or sharing of the course materials or part thereof, by any other person where that person acquires the course materials from the participant or via access to the participant’s account where that access was achieved due to an act or omission by the participant.

      6. Without prejudice to clause 29 in these terms and conditions, the participant indemnifies and keeps indemnified BOINZ from and against all costs, claims, demands, liabilities, expenses (including legal expenses), damages or losses arising out of or in connection with any act, omission, default or breach of its obligations to BOINZ, in respect of the course materials.

      Limitation of Liability

      1. While all reasonable care will be taken in the preparation of the course materials, BOINZ accepts no liability whatsoever for any consequence (direct or indirect) as a result of the use of the course materials. The participant indemnifies BOINZ (and BOINZ officers, employees and agents) from any liabilities, claims, costs, loss (including consequential loss) or damage suffered or caused by reason of the participant’s use of the course materials.

      External Websites

      1. BOINZ’s websites may contain links to other websites or materials over which BOINZ does not have control (External Websites). BOINZ is not responsible for and makes no representations or warranties in relation to the content of such External Websites, and such links to not constitute an endorsement by BOINZ of the content contained in those External Websites. A participant’s use of External Websites is at their own risk and is subject to the terms and conditions of use and privacy policies located on those External Websites.

      Information and Privacy

      1. BOINZ will make reasonable efforts to keep any information on participants secure and to ensure BOINZ employees or agents who have access to this information do not conduct any unauthorised use, modification, reproduction or disclosure of that information.

      2. For the purpose of facilitating the efficient running of BOINZ, the participant authorises BOINZ to:

        • collect all information BOINZ may require from any third parties and the participant authorises those third parties to release that information to BOINZ

        • hold all information given by a participant or any third parties to BOINZ, and

        • use that information, including giving information to any other person to facilitate collection of debts from a participant.

      3. The information will be collected, held and used on the condition that:

        • BOINZ will use reasonable endeavours to hold it securely, and

        • It will be accessible to any of the BOINZ employees and agents who need access to it for the efficient running of BOINZ, and

        • A participant may request access to and correction of it at any time.

      4. BOINZ may send a participant information such as newsletters, updates and other material that may be relevant or of interest to a participant. Unless a participant informs BOINZ otherwise, BOINZ will assume that the participant agrees to receive this information.

      Waiver and Forbearance

      1. All BOINZ’s rights will remain in full force despite any delay in enforcement under these terms and conditions. BOINZ will not be deemed to have waived any right unless that waiver is in writing and signed by a duly authorised officer of BOINZ. Any waiver will apply only to the particular matter in respect of which it is given.

      Entire Contract

      1. BOINZ and the participant agree that these terms express the complete agreement between them in relation to the relevant online course. There has been no representation made by either party to the other except as expressly set out in these terms and conditions.

      Governing Law

      1. These terms and conditions are to be governed by and construed in accordance with the laws of New Zealand.

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